🔐 Privacy Policy
OwO.TOYS values your privacy. This privacy policy explains how we collect, use and protect your information when you visit or purchase products from our website.
- Information We Collect
When you visit our website, we may collect the following types of information:
Automatically collected (through cookies or tools):
- IP address and device/browser type
- Pages visited and dwell time
- Referring website or search term
When you make a purchase:
- Name, email address, shipping address, phone number
- Payment information (through third-party payment processors)
When you visit this website, we may collect the following types of information:
✅ Information collected automatically (through cookies or analytical tools):
- Your IP address, browser type, device information
- Pages visited, dwell time
- Referring website or search term
✅ Information you provide when placing an order:
- Name, email address, shipping address, phone number
- Payment information (processed by third-party payment platforms, we do not store your bank card information directly)
- How we use your information
We use your information for the following purposes:
- Process and deliver your order
- Contact you with updates about your order
- Improve our products and customer experience
- Send optional promotional emails (only with your consent)
The information we collect will be used to:
- Process and ship your order
- Provide order progress and after-sales support
- Improve product and service experience
- Send promotional information (only with your consent)
- Cookies and Analytics / Cookies
We use cookies and third-party analytics tools (such as Google Analytics) to understand website traffic and user behavior. You can disable cookies through your browser settings.
We use cookies and third-party analytics tools (such as Google Analytics) to understand user behavior and website traffic. You can turn off the cookie function through your browser settings.
- Sharing your information
We do not sell or rent your personal information.
We only share your data with trusted third-party service providers for necessary operations, such as:
- Payment gateways (such as Stripe, PayPal)
- Shipping and logistics platforms
- Website analytics providers
We do not sell or rent your personal information.
Only shared with the following trusted third parties when necessary:
- Payment platforms (such as Stripe, PayPal)
- Logistics and delivery service providers
- Website operation and analysis platforms
- Data retention
We will retain your order and account data for up to 5 years, or as required by law. You can contact us to request deletion. - Your rights
Depending on your location, you may have the following rights:
- Request a copy of your personal data
- Correct or delete your data
- Withdraw consent at any time
Depending on the laws of different regions, you may have the following rights:
- Request access to, download or export your personal data
- Request to modify or delete your information
- Withdraw consent or unsubscribe at any time
To do this, please send an email to: [email protected]
- Children’s Privacy
Our website is not intended for children under the age of 13. We do not intentionally collect data from children.
This website is not intended for children under the age of 13 and does not actively collect information from minors. - Updates to this Policy
We may update this Privacy Policy from time to time. The updated content will be posted on this page and the updated date will be noted.
We may update this Privacy Policy from time to time, and all changes will be posted on this page and will take effect immediately. - Contact Us
If you have any questions about this Policy, please contact us:
📧 Email: [email protected]
🌐 Website: https://owo.toys
💛 Thank you for your trust in OwO.TOYS. We promise to do our best to protect the security of your information.