📝 Terms of Service
Welcome to OwO.TOYS (hereinafter referred to as “this website”). Please read and understand the following terms of service carefully before using this website and our products and services. Once you visit, browse or place an order, it means that you have read, understood and agreed to be bound by the following terms.

I. Website Use

  1. This website is for personal, non-commercial use only. It may not be copied, resold or used for other commercial purposes without authorization.
  2. Users must be over 18 years old or accompanied by a guardian.
  3. You may not use this website to engage in any illegal, fraudulent, harassing, or system security interference.

II. Products and Orders

  1. All product pictures are taken of real objects, but there may be slight color differences due to differences in monitors. Please refer to the real object in the end.
  2. This website reserves the final right of interpretation of product descriptions, prices, inventory, delivery methods, etc., and may make adjustments without prior notice.
  3. After submitting the order, you will receive a confirmation email, but this website reserves the right to cancel the order due to inventory, payment anomalies or other reasons.

III. Payment and Pricing

  1. This site supports multiple payment methods, and all prices are in US dollars (USD) unless otherwise stated.
  2. International users should pay attention to local tariffs, handling fees, etc. when checking out, and the costs are borne by the buyer.

IV. Transportation and Delivery
Please refer to our separate page “Shipping Policy” for details on processing time, delivery range, freight and customs instructions.

V. Returns and After-sales

  1. Due to the certain usage characteristics of wool felt handmade materials, we usually do not accept returns and exchanges for personal reasons (such as color not matching expectations, change of mind, etc.).
  2. If there is a quality problem or delivery error with the product, please contact us by email within 7 days after receiving the package, and we will assist in handling it as soon as possible.

VI. Intellectual Property

  1. All contents of this website, including but not limited to pictures, texts, designs, videos, tutorials, etc., are owned by OwO.TOYS or used with legal authorization and protected by copyright law.
  2. Without authorization, they may not be copied, reproduced or used for commercial purposes in any form.

VII. Disclaimer

  1. This website does not guarantee the absolute accuracy of the information or the suitability of the products for all purposes. Users need to judge the results of use by themselves.
  2. OwO.TOYS is not responsible for losses caused by the network, force majeure, third-party services, etc.

VIII. Modification and Update
We reserve the right to modify these Terms of Service at any time. The changed terms will be published on this page and will take effect immediately. It is recommended that you check regularly to understand the latest content.

IX. Contact Us
If you have any questions about these Terms of Service, please contact us through the following methods:

📧 Email: [email protected]
🌐 Website: https://owo.toys